Terms

Terms of use

Biwella provides wellness travel discovery, comparison and enquiry support. The website helps users explore possible wellness stays and request concierge follow-up. It does not create a booking, take payment, provide medical care or create a provider-client relationship.

What Biwella provides

Discovery tools, practical comparison information and concierge enquiry support.

What Biwella does not provide

Biwella does not provide bookings, payments, emergency support or medical care.

No medical advice

Information on this website is general wellness travel guidance only.

Enquiries and concierge support

Submitting an enquiry allows us to contact you about possible next steps.

Provider information

Provider details are presented to help comparison and should be confirmed before travel decisions.

User responsibilities

You are responsible for sharing accurate information and seeking qualified professional advice when needed.

Limitation of liability

The service is provided for early product testing and general discovery support.

Changes to the service

Features, content and availability may change as Biwella develops.

Contact details

Contact Biwella through the concierge enquiry form with questions about these terms.